Did you know it takes 12 positive customer experiences to make up for one negative experience? (Parature).
Customer satisfaction is a term that is part of a customer’s experience, which measures how a product or service your business offers has met or exceeded customer expectations.
Telemarketing services are to be considered an outdated marketing method in today’s marketing world. For most marketing professionals, digital marketing has undoubtedly come to the forefront in recent years as their first choice as a marketing method.
Did you know that business data decays at a rate of 37% per annum, and up to 67% of UK B2B mailings contain errors?
For all those that don’t know, data cleansing is the process of detecting and removing inaccurate records from a database and correcting or deleting any ‘dirty’ data.