Telephone Surveys

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 TELEPHONE SURVEYS

 Every year we conduct over 100,000 telephone surveys across a diverse range of B2B and B2C
customers covering a diverse range of research topics such as:

  • Customer satisfaction
  • Brand awareness
  • Net promoter

  • Mystery shopping
  • Advertising Research
  • Pricing

Why are Telephone Surveys one of the
most common research methodologies?

We always pilot the survey and share anonymous call recordings with you with the respondents' permission, giving you the peace of mind that your telephone research meets your business objectives, delivering an output of actionable results.

 

How can you be sure that your telephone survey
asks the right type of questions?

We always pilot the survey and, with the respondents’ permission, share anonymous call recordings with you. This gives you the peace of mind that your telephone research is meeting your business objectives, delivering an output of actionable results.

Watch our testimonial from Tarmac (Blue Circle)

A leading UK construction company - who have utilised our telephone survey service for over five years: